Help & setup · 5 min read

Troubleshooting & FAQ

Quick answers to the questions we hear most.

Make sure you added the full connection URL and that you’re signed in to the same Ophir account. Then fully close and reopen your AI app — connectors are usually picked up on a fresh start.

No. Ophir runs in the cloud. You only add a connection inside your AI app — there’s nothing to download or keep running.

Yes. You can connect the same Ophir account to as many AI apps as you like. Your history and preferences follow you across all of them.

Double-check the ticker spelling and that the market is one Ophir covers. Very new listings can take a short while to appear.

Open the connectors or integrations screen in your AI app and remove Ophir. You can reconnect any time — nothing on your Ophir account is deleted.

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